This Privacy Policy explains what personal information 99 apk collects from players in the Philippines, how we use it, and the steps we take to keep it secure. By registering an account or using our platform, you agree to the practices described on this page.
A clear breakdown of the data we gather, how it is used, and your rights as a registered player in the Philippines.
When you register an account on 99 apk, we collect personal details such as your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect financial information, including your preferred payment method and transaction history, to process deposits and withdrawals securely on our Philippines-based platform. As you use the platform, we automatically gather technical data such as your device type, browser version, IP address, and session activity to help us maintain service quality and detect unusual behaviour. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotional activities. All information collected is used strictly for the purposes described in this Privacy Policy and is not sold to third parties for marketing purposes. You have the right to request a copy of the personal data we hold about you at any time by contacting us at support at 99apk.vip.
The personal information you provide is used primarily to create and manage your 99 apk account, verify your identity in line with Philippine regulatory requirements, and process your financial transactions safely. We use your contact details to send you important account notifications, security alerts, and service updates that are necessary for the operation of your account. Technical data collected during your sessions helps us improve platform performance, troubleshoot issues, and ensure that our mobile entertainment experience remains smooth and reliable for players across the Philippines. Where you have given consent, we may also use your contact information to send you relevant promotional communications about new games, features, or offers available on the platform. We do not use your personal data to make automated decisions that significantly affect you without providing a means for human review. If you wish to withdraw consent for marketing communications at any time, you may do so by contacting our support team directly.
99 apk does not sell, rent, or trade your personal information to third parties for their own commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers, all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so. We may also share data within our corporate group for internal administrative purposes, subject to the same data protection standards described in this policy. Any third-party service providers we engage are carefully vetted and are not permitted to use your data for their own independent marketing or profiling activities. If a significant change in our business structure occurs, such as a merger or acquisition, your data may be transferred as part of that process, and you will be notified in advance.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering and financial record-keeping requirements. Technical logs and session data are generally retained for a shorter period and are used solely for security monitoring and platform improvement purposes. Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you request the deletion of your account and associated data before the end of the standard retention period, we will action your request to the extent permitted by our legal obligations. You may submit a data deletion request at any time by emailing our support team at support at 99apk.vip.
As a player based in the Philippines, you have clear rights regarding the personal information we hold about you.
You can request a copy of all personal data we hold about you at any time. We will respond to verified access requests within a reasonable timeframe and provide the information in a clear, readable format. Simply contact us at support at 99apk.vip to submit your request.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it promptly. You can update basic account details directly through your account settings, or contact our support team for assistance with more complex corrections.
You may request the deletion of your personal data, subject to our legal retention obligations. Where we are not required by law to retain specific information, we will delete it securely upon receiving a verified request. Requests can be submitted by emailing support at 99apk.vip.
You have the right to object to certain types of data processing, including the use of your information for direct marketing purposes. If you no longer wish to receive promotional communications from 99 apk, you can opt out at any time by contacting our support team or following the unsubscribe instructions in any marketing email.
Where technically feasible, you may request that we provide your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider. This right applies to data you have provided to us directly and that we process on the basis of your consent.
Quick answers to what Filipino players most often ask about how 99 apk handles personal data.
Yes, 99 apk uses cookies and similar tracking technologies to help the platform function correctly, remember your preferences, and analyse how players interact with our mobile entertainment service. Essential cookies are required for the platform to operate and cannot be disabled, while optional analytics cookies help us understand usage patterns so we can improve the experience for players across the Philippines. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity on other websites. For more details about the specific cookies we use, please contact us at support at 99apk.vip.
All payment information processed through 99 apk is handled using industry-standard encryption and secure payment infrastructure to protect your financial data at every stage of a transaction. We work with reputable payment partners who are required to meet strict data security standards, and we do not store full card details on our own servers. Transaction records are retained for the minimum period required by Philippine financial regulations and are accessible only to authorised personnel for legitimate operational or compliance purposes. If you have any concerns about the security of a specific transaction, please contact our support team at support at 99apk.vip as soon as possible. We take all reports of suspected unauthorised activity seriously and will investigate promptly.
If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, you can reach our support team by email at support at 99apk.vip. We aim to respond to all privacy-related enquiries within a reasonable timeframe and will work with you to resolve any concerns as quickly as possible. For requests relating to data access, correction, or deletion, please include your registered account email address and a brief description of your request so we can verify your identity and process it efficiently. If you are not satisfied with our response, you may have the right to escalate your concern to the relevant data protection authority in the Philippines. We are committed to handling all privacy matters with transparency and respect for your rights as a player.
Now that you understand how we protect your personal data, you can register your free account and enjoy our full range of mobile casino games and live bingo — all from your smartphone, anywhere in the Philippines.